Shipping policy

Shipping Policy

Domestic Shipping (United States) All US orders are processed within 1–3 business days. Standard shipping is free and typically arrives within 7–15 business days.

International Shipping We ship to most countries worldwide. International orders are processed within 1–3 business days and typically arrive within 15–30 business days depending on your location. A flat shipping fee applies at checkout.

Processing Times Orders are processed Monday through Friday, excluding holidays. You will receive a tracking number once your order has shipped.

Delays Occasionally, shipping may be delayed due to customs, weather, or high order volume. We appreciate your patience and are happy to help track your order.

Order Tracking Once shipped, you'll receive an email with your tracking information. You can track your order at any time by contacting us at support@petdashian.com.

Lost or Stolen Packages If your package is lost or stolen, please contact us within 30 days of the estimated delivery date and we'll do our best to make it right.